Most orders are usually shipped within 3-5 business days assuming availability. If the item(s)you purchase are not immediately available we will contact you via email with an estimated date of delivery. Lead times depend on various factors including model and quantity. Most orders will be shipped by a common carrier via "curbside" type service. Accessory orders may ship via UPS. No inside delivery is included unless special arrangements are made in advance with RoomAire.com.
Refund, Returns and Cancellation Policies:
Most orders made on RoomAire.com can be cancelled without penalty within 7 days or "before" your order ships. Once your order ships a restocking charge of 25% would apply plus the buyer is responsible for all return freight charges. Please email us to receive a RMA number for all return orders. Absolutely no returns will be accepted without an RMA number.
State Sales Tax:
Please note that due to the fact that many of our items are shipped directly from the factory warehouse we are required to collect state sales tax in NY and other states which are manufacturer drop ships to. The state sales tax will automatically be calculated if your state falls into that category.
All shipments must be carefully inspected by the buyer immediately upon delivery. If any cartons and contents appear to be seriously damaged in any way the buyer must "REFUSE" the delivery and mark the delivery receipt as such. If the buyer accepts delivery and finds the contents damaged it must be reported to us within 3 business days otherwise a claim cannot be processed with the common carrier. All units that are considered "DOA" are covered by the manufacturer's warranty.
Thank you for shopping RoomAire.com
Discounts & Coupon Codes: Quantity Discounts and Coupon Codes cannot be combined.